Thursday, October 25, 2007

I Attract the Crazies!!!!!



I am not sure how many of you have been to Color Me Mine before, but this was the first time I went. Madison got a gift card for her birthday for $15 (last year) and the one by us had closed down. So last Friday, I decided it would be a fun outing to go. We went to the one in 4S Ranch in Rancho Bernardo. Before going, I had looked on their website. It said that there was a $6 studio fee for each child and that you could paint items that were as inexpensive as a few dollars. So I invited my mom and Krystal to come. I figured this activity would cost me around $12 for the studio fees and around $4 or $5 total for Maddy and Audrey to paint some small item. (Total for the day $16-$17). So we made the trip down there (35minutes). When we got there, I was looking around and there was nothing under $15 and then you would have to pay the studio fee. Hello $42 for ceramic items. If you know me, you know that I don't like clutter. These items would of definitely constituted clutter. Who wants to pay $42 for clutter or junk in this case. So I asked the lady where the less expensive items were. She looked at me very snooty and said, "What less expensive things?" So I then told her that her website had said that their were items as inexpensive as a few dollars to paint. And here goes the dialogue

Lady: What website were you looking at???

Me: Your website

Lady: (tying on her computer) Well I have my website up and I don't see anything like that on here.

Me: I found it under Frequently Asked Questions

(She clicks on it and I point to where it says items to paint as inexpensive as a few dollars)

Lady: Well we will have to get rid of that. I do have these misc things that are around $10 in the back.

Me: Can we see those?

Lady: (brings them out) Here is a bug that is $7 and here is a set of 3 unicorns for $19.50 Here is a mermaid. It is normally ten, but I will give it to you for $9.

Me: (thinking in my mind) wow, don't go too crazy. Okay, we will take the mermaids.

So for the next hour, we spent the time painting the mermaids. The girls had a fun time. Allison chose a bug to paint. They all seemed to have fun, but the items still didn't seem like they were worth the price. They were going to cost around $15 a piece. So after they had finished, I went to pay.

Lady: That will be $32.32.

Me: I have this giftcard with $15 on it. ( I had showed her the giftcard when we came in).

Lady: (she swipes the card) There is no money on there.

Me: I have never used this card. There is $15 on it. (I have the receipt at home) Could you swipe it again?

Lady: No, it costs me money every time I swipe the card.

Me: Well, I think there must be something wrong because there is $15 on the card.

Then I explained how we had come down from Temecula to use this gift card and that I really didn't want to pay $32.32 for the small mermaids. I told her that her website was misleading and that the items were overpriced. She didn't seem to appreciate my comments.

Lady: We don't cater to the Temecula Crowd.

Me: Well, I am sorry if I am not rich enough for this area. However, I know that there is money on that card.

Lady: Well, I discounted the mermaids for you already

Me: By a dollar. I am just thinking that for good business you would let me just pay for the one mermaid.

Lady: Do you know that I pay $5000 a month for rent here.

Me: I am sorry but I still don't think the $16 will hurt you. I am sure those mermaids did not even cost a dollar to buy.

After much bantering back and forth, she finally agreed to let me pay for the one mermaid.

Lady: That will be $16.16

As I handed across my American Express, she tells me they only take visa and mastercard. I hand her my mastercard.

Lady: (swipes the card and in the most snotty voice possible) That was denied.

Me: There is no balance on that card. Here try it again

Lady: Denied.

Me: Well, you can try my visa card

Lady: (throwing it back on the counter) Denied

Me: I know there is no balance on that card.

I hand her my check card

Lady: Denied

Me: I am sorry, but there is something wrong with your system. That is my check card and I know that I have money in my checking account. It is a little funny that it would not read my gift card, or three of my credit cards.

Lady: There is nothing wrong with my system. It is your cards and every time I swipe them it is costing me money.

I finally handed her cash and walked out. My mom and I then went to lunch. After lunch I was loading up my car and she came out.

Lady: (again in a very snotty voice): How do you like your escalade?

I had walked away while she was asking and so my mom answered for me. The nerve of some people. In retrospect, I probably should not of been asking for her to give me the one mermaid for free, but I knew there was money on the card and I did not want to spend $32 on junk items. I will say that the most offensive thing she said was that they don't cater to the Temecula crowd as if we are trash for living in Temecula. Anyway, that was my fun experience at the Color Me Mine. I don't think I will return there ever.

6 comments:

lauren said...

ARE YOU KIDDING ME? you really do atract the loonies! did she own the store? if not i would have called the owner or manager and let them know the way you were treated, and does one really thi k to use a giftcard with no credit on it? i think not. seriously some people? i would have stood outside her establishment for the rest of the day and turned all her customers away. clearly something was wrong with her machine and she was just way to DUMB to figure it out after 3 cards, COME ON IDIOT! my gosh. sorry you have all these crazy experiences, im surprised you havnt gome into stress induced labor. and arny you suppost to be resting? painting is work, and driving? SHANNON. your in TROUBLE.

Tami said...

YIKES - what a jerk! Way to tell her off though and demand some sort of restitution. oh and I grew up in that area and I'd rather live in Temecula anyways! What a psycho hose beast.

Rachel said...

Heh Shannon I am reading your blog from Chelsea's, I'm Rachel Gharring, anyway I just wanted you to know that I was so ticked reading that post about that witch of a lady. That is one reason I love living here in Temecula so we don't have to put up with snooty people like her!

Sandra said...

OH MY WORD!!! Shannon, is this what you were calling me about?? I seriously CANNOT believe the attitude, what the?? I am so glad you stood your ground. I agree w/ you...not paying $42 for clutter. Whatever. I was beyond belief when you said she denied all 3 cards. She was looking for a fight. I hope you went hope and laid down so you don't get in trouble w/ your doctor.

James said...

That lady is so crazy, Shannon! I think you do attract the crazies or something. She was totally trying to fight with you. Crazy, crazy lady.

Ryan said...

Well, let's not go overboard here. She did have one valid point. After all, we Temeculanites are a wee bit trailer-trashy. Why, just the other day I was spiking up my mullet and thinking: "You know, if it weren't for this pristine mullet I am sporting, people might not know how classy I am"